Glossary
A short dictionary for AI that runs production.
MTTR
Mean time to resolve — how long it takes to restore service after an incident.
RCA
Root cause analysis — identifying the underlying cause of a production failure.
On-call
The rotation of engineers responsible for responding to production alerts.
Background agent
An always-on agent that runs operational work on a schedule or trigger.
MCP
Model Context Protocol — a way for agents to call tools and services.